Returns & Delivery
ORDER PROCESSING & EXPRESS DELIVERY TIMES
International orders will arrive within 1-2 business day.
Free Shipping to all European Orders
European Orders are shipped within 24 Hours
For made by measure orders occasional delays will be add, deliveries may take 1-2 business days longer.
When your order has been placed, a confirmation email will be sent to your nominated email address.
- Shipments Costs:
FREE DELIVERY APPLIES TO ALL ORDER OVER €500
ORDERS BELOW €500
- EUROPE: FREE / INTERNATIONAL: €30
All prices are shown in EUR.
We have done our best to offer the lowest rates for international shipments
Please be aware that you are responsible for any additional import duty and taxes upon delivery.
- When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are due upon delivery.
- Such charges are not included in the product price or shipping cost.
You have 15 days from the date you receive your item(s) to return your item(s). Please note that the return costs are at the charge of customer. This applies only to full price items.
Returns are allowed but against exchange
*Items purchased on sale are not refunded or exchanged. They are FINAL SALES
To proceed an exchange, simply write to us via our contact form or by email mentioning the number of your order, we will send you an email with return instructions and we will send you a credit note as soon as we received your order in the same condition as we shipped it (Tag on, no Stain, Perfect Condition)
RECEIVING YOUR ORDER
Once your order has been dispatched, a unique tracking number will be sent to your designated email address. You can track your order by clicking on the link provided in the shipping email.
Make sure someone will be available to sign for delivery between 9 a.m. and 6 p.m.
We cannot deliver to PO Box or Parcel Locker addresses. Orders to these addresses may be subject to cancellation.
Orders of multiple items may be shipped in multiple deliveries. This will be indicated by the receipt of multiple shipping confirmation emails.